Workspaces

Name Email

Access

Add workspace

KPI settings

SLA target, minutes Avg reply target, minutes

Follow-up targetHours after last touchArrival date

Follow-up target, hours Arrival follow-up, days before Follow-up time

Conversion target, % Incoming target / day Confirmed target

Statuses & topics

Statuses

Add

Topics

Add

Save statuses & topics

Signatures

Dictionaries

Hotel namesVilla / room names

Save parser lists

Teams

Roles & permissions

Save role permissions

Integrations

Audit logs

Reset analytics

Reset analytics baseline

Threads and mail history are not deleted.

Reset analytics